Shipping Policy for Durlab Saree Website
- Order Processing Time
1.1 Processing Time: After placing an order on the Durlab Saree website, please allow us 2 business days to process your order. Business days exclude weekends and public holidays.
1.2 Order Verification: In some cases, we may need to verify certain details of your order to ensure its accuracy and prevent fraud. This verification process may cause a slight delay in order processing. We appreciate your patience and cooperation during this time.
- Shipping Methods and Delivery Time
2.1 Shipping Methods: We offer various shipping methods for delivering your order, which may include standard shipping, expedited shipping, or other options available at checkout. The specific shipping methods and carriers available to you will be displayed during the checkout process.
2.2 Delivery Time: The estimated delivery time will depend on the shipping method selected and your location. Typically, our shipping timeframe ranges from 7 to 14 business days from the date of order processing. Please note that delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or carrier delays.
2.3 Tracking Information: Once your order is shipped, we will provide you with a tracking number and instructions on how to track your shipment. You can use this tracking information to monitor the progress of your delivery.
- Shipping Costs
3.1 Shipping Charges: Shipping charges will be calculated based on the total weight of your order, the shipping method selected, and your location. The applicable shipping charges will be displayed during the checkout process before you confirm your order.
3.2 Customs and Duties: International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping charges paid to Durlab Saree. Please check with your local customs office for information on any applicable fees.
- Shipping Restrictions
4.1 International Shipping: We offer international shipping to select countries. However, please note that some products may be restricted from international shipping due to legal or logistical reasons. If your order contains restricted items, we will notify you and provide alternative options, if available.
4.2 Address Restrictions: It is your responsibility to provide a complete and accurate shipping address. We cannot be held responsible for delays or non-delivery resulting from an incorrect or incomplete address provided by you.
- Order Tracking and Delivery
5.1 Tracking Your Order: You can track the status of your order by using the provided tracking number. Visit the carrier's website and enter the tracking number to get real-time updates on your shipment's whereabouts.
5.2 Delivery Issues: If you encounter any issues with the delivery of your order, such as delays, lost packages, or damages, please contact our customer support team at 9826017777. We will assist you in resolving the problem to the best of our ability.
- Contact Us
If you have any questions or need assistance regarding our shipping policy, please contact our customer support team at 9826017777. We are here to help you.