Privacy Policy

At Durlab Saree, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage in any transactions with us. By using the Durlab Saree website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: When you visit our website, place an order, or interact with us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details. We collect this information to process your orders, provide customer support, and improve our services.

1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data. This information is collected to enhance your browsing experience and improve our website's functionality.

  1. Use of Information

2.1 Personal Information: We use your personal information to process your orders, provide customer support, deliver products, and communicate with you regarding your purchases. We may also use your information to send you promotional offers, newsletters, and updates about our products and services, with your consent.

2.2 Non-Personal Information: Non-personal information is used to analyze trends, administer our website, track user movements, and gather demographic information for internal purposes. This data helps us improve our website and tailor our offerings to better serve our customers.

  1. Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website and conducting business activities. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, government regulations, or law enforcement inquiries.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, customer information, including personal data, may be transferred as part of the transaction. We will ensure the protection of your information and notify you of any changes in ownership or control.

  1. Data Security

We take appropriate measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

  1. Your Choices

You have the right to access, update, or delete your personal information held by us. You can also choose to unsubscribe from our promotional communications at any time. Please contact us using the information provided below to exercise these rights or make any privacy-related requests.

  1. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove the information from our records.

  1. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised. By continuing to use our website after any modifications, you acknowledge and accept the updated Privacy Policy.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@durlabh.in. We will be happy to assist you.